Customer Relationship Management
- Powerful search
- Contact information
- Notes
- History
- Purchases
- Work order
- Layaways
- Special orders
- Serialized items linked to customer records
- Credit accounts
- Custom groups/types
- Mailing labels
- MailChimp integration for easy email campaigns
- Email receipts
Add-ons
- Online Ordering – menu drive
- Wholesaler online ordering
- FieldPro – field ordering
- Mercury Payment Systems
- Online reporting module
- MSA Reporting
Reporting
- Export report data
- Profit, loss, taxes and more
- Charts by category, time or work order
- Inventory reports
- Current assets
- History
- Average days until sold
- Vendor
- Grouped sales reports
- Day
- Hour
- Item
- Price rule/discount
- Category/department
- Employee
- Vendor/manufacturer
- Sale and payment balances
• Register/point of Sale
- Multiple registers
- Barcode scanner support
- Touch-screen support
- Keyboard shortcuts
- Customer facing display
- Customizable menus
- Customizable payment types
- Integrated credit card processing
- Plug-n’-play
- Multiple processors
- No manual reconciliation
- Encrypted credit card swipers
- Gift cards
- Refunds
- Quotes
- Layaways
- MSA Reporting
- Deposits – CRV recycling fee
- Credits
- Work order checkout
- Discounts
- Taxes
- Unlimited tax classes/levels
- Multiple tax levels
- Fast editing and item look-up
- Customer sales tracking
- Customizable receipts
- Customer balance statements
Employee Accountability
- Time clock
- Transaction log
- Employee log
- Inventory changes and updates
- Sales
- Work orders/service
- Customizable roles
- External logins
Security
- 128 bit SSL encryption
- Multiple firewalls
- 3 security levels to choose from
- Intrusion monitoring and detection
Inventory
- Inventory management
- Inventory counts
- Quick and easy item creation and management
- Item descriptions
- Categories
- Tags
- Advanced item types
- Boxes of items
- Bulk items
- Matrices
- Serialized items
- Assemblies
- Serialized assemblies
- Employee inventory activity tracking
- Inventory history
- Inventory reconciliation
- Transfer items between stores
- Label generation and printing
- Purchase orders
- Desired inventory levels
- Reorder points
- Advanced purchase ordering integration
Service
- Work order creation and tracking
- Estimates
- Special orders
- Customer tracking
- Maintenance history by item and customer
- Assign employees to each item/charge
- Warranty shortcuts
- Service history
- Description
- Color
- Size
- Serial #